FAQ

You can book your classes directly online via our website. Simply select your activity from the activities page, choose the participants’ skill level and your preferred dates, then click “Book.” A window will appear for you to enter the participants’ details; once completed, you will be prompted to pay for your booking.

Payment is made securely on our website at the time of booking. We accept Visa and Mastercard, as well as payments via Apple Pay and Google Pay.

Yes. Our booking system allows you to select multiple participants for a class or activity at our school. Once you have selected the desired level and dates, simply click “Book,” and you will be able to enter the participants’ details.

Our group lessons and courses often span multiple days (simply select your preferred format when booking). To do this, once you have chosen the level and dates, click “Book” to access the participant details section. There, you will find the various durations and options available for the course, lesson, or activity. Depending on your selection and availability, you can choose the desired number of days.

We recommend booking as early as possible, especially during school holidays and peak periods. This ensures a wider choice of dates, times, and course types.

We accept children aged 3 and over in group lessons.

Children under the age of 3 may only be accepted for private lessons, provided that the child shows a genuine desire to ski and that the initiative comes from the child themselves.

The criteria for earning each level and the skills required can be found on our Medals page. Feel free to ask your ski school.

Your child will need ski clothing, a helmet, ski equipment (no poles), a ski mask and/or sunglasses, disposable tissues, and a small snack in their pocket.

Backpacks are not allowed in the kindergarten area.

Gloves are compulsory (no woollen gloves), even in good weather, and a neck warmer is strongly recommended.

Your child needs a ski outfit, a helmet, ski equipment (no poles), goggles and/or sunglasses, sunscreen, disposable tissues, and a snack in their pocket.

As the ski kindergarten is located on private grounds belonging to the ski school, no ski lift pass is required.

Once your child has reached a level that allows them to ski on the slopes, the instructor will let you know at the end of the lesson the day before, so that you can purchase a lift pass for the remainder of the week.

Don’t worry! Our instructors are professionals and are used to handling these situations. We therefore recommend that you:

• Leave your child with the instructor at the meeting point and avoid staying with them for too long.
• Avoid being seen by your child once the lesson has started.
• Avoid contact with your child until the end of the lesson.

Our instructors have all their students’ phone numbers saved on their phones. However, please make sure you provide the office with the phone number of the person accompanying your child to the lesson, rather than the phone number of the person who made the booking.

A maximum of 10 children per instructor in the ski kindergarten. Within the kindergarten, instructors are assisted by helpers who accompany the children throughout the lesson.

On the slopes, group sizes range from 5 to a maximum of 10 people per instructor.

Regardless of weather conditions, lessons will take place as long as the ski lifts are open.

Note: In bad weather, please dress yourself and/or your children accordingly.

Yes, our ESi instructors speak other languages: English, Italian, German

Yes because the lift pass is not included with the purchase of ski lessons. You need to purchase a pass at the resort’s lift ticket offices.

Yes, liability insurance is mandatory to cover on-piste and off-piste rescue services in the event of an accident or illness.

Our insurance partner, La Compagnie du Sport, offers tailored insurance for skiing and other sports, starting at €2.86 per day for a week or €42 for the entire year. Click here to learn more about ski and sports insurance.

If your lesson has already been paid for, there is no need to come to the office, although you are always welcome to stop by if you have any questions.

You will receive an email the day before your lessons with detailed meeting point information and other useful information about your lessons.

For private lessons, the meeting point is outside the office. There is no need to go inside, as your instructor knows which student they are teaching and will meet you there.